Our objective here at Doc1 Solutions is to create a growing partnership with you through communication, technology, and customer service. Our goal will be achieved by providing you with the highest quality project possible. The benefit to you is a turn-key solution that will increase productivity and decrease overall costs.

KEY BENEFIT POINTS
Cost Effective Turn-Key Solution
Designated Project Manager
Designated Doc1 Production Representatives
8-step Quality Assurance
Secure Electronic Files & Facilities
Ability to Provide Service to All Locations
24 Hour IT Support
Custom Accounting

Doc1 Solutions is available 24 hours a day, 7 days a week.
Our standard hours of operation are Monday through Friday, 7:00 am - 10:00 pm.

To maximize turn-around time on your finished legal documents, Doc1 Solutions provides free pick-up and delivery. Additionally, there is never a "rush" charge! Making us the affordable document management solution.

At Doc1 Solutions, workflow solutions are flexible and scalable with our multiple color and black & white machines document scanning and copying. We can balance multiple jobs seamlessly or increase our page per minute throughput for single jobs by running them on several machines. In addition, if a machine is breaks down, rerouting that document imaging job to another machine to keep productivity on schedule is no problem.

Our image-capture process is among the best in the industry. In fact, many of our document imaging projects stem from clients who have experienced the pain and frustration of using a company whose core business is something other than image capture. Doc1 has been turning boxes of paper into high-quality images accompanied by well-coded, searchable databases for the largest law firms, legal documents and legal departments in the country. In addition to our extensive capacity at our primary facility in Denver, we offer local capture services at any location and can expedite an on-site team in a matter of days.

Doc.1 Solutions has a standard 8-step quality control system to minimize errors. This process is monitored by our production manager and every employee is trained in it.

1. Assignment of project manager to client all communications are between
   client and project manager to ensure consistency and quality.
2. Secure & reliable transfer of project.
3. 75 point instruction worksheet is generated for each project. Instructions
   flow from project manager to production manager.
4. Document processing protocol.
5. Document technician spot inspection.
6. Page by page verification.
7. Production manager oversees document preparation.
8. Project manager presentation of finished work to client.

Doc1 Solutions will designate a full time project manager to your account to assure consistency for your projects in job instruction, quality control and situation resolution. We are available 24 hours a day, 7 days a week via phone, e-mail or in-person. Through your designated project manager we provide a single point of contact to insure that all quality and service standards are consistently met on every document management system.

Your Project Manager will be available for consultation regarding all aspects of the account, often identifying cost-saving solutions for unique projects. All Doc1 Project Managers have extensive experience in the legal field.

Doc1 Solutions will also assign a production representative who will work with your projects to maximize productivity. Our combined staff has an average of 5 years industry experience. Our employees pride themselves on meeting deadlines with quality results.

• Low Employee Turnover
• Machine trained by certified personnel
• Trained on 8-steps of quality control
• Your urgency is our urgency" -Sol Contreras / DTC Operations Manager

Because Doc1 Solutions is not a retail environment, your documents will be secure. Only authorized Doc1 personnel are allowed in our production facility. We are required to operate in a secure facility due to the work we are performing for various government agencies and private entities.

Doc1 Solutions has a fully secured FTP site available for transferring electronic data. Additionally, we can retrieve electronic files via FTP or e-mail from any source you require.

Doc1 Solutions machines and IT support are partnered with companies that specialize in their designated areas. They are available 24 hours and will be on location within 2 hours. Additionally, Doc1 Solutions maintains IT personnel who support internal technology as well as client related technology.

At project completion, a detailed invoice will accompany each project delivery outlining the services provided and their respective prices for satisfaction approval. Additional copies of these invoices can be provided, if requested.

A reference system can be established for easy tracking and authorization purposes.

A monthly/quarterly statement can be generated for accounting purposes. These statements will include project date, amount, and reference numbers.

Other services we can offer include workflow design, email distribution, electronic discovery, electronic image capture (scanning and document imaging), custom tabs, oversize copies (black and white or color), binding, labeling, indexing, foam board mounting, transparency copies, electronic document management, and document preparation & re-assembly.